SHIPPING TIMES & COSTS

We ship worldwide! All our shipping prices are in GBP Dollars . Please note that business days DO NOT include weekends or public holidays. See below to find more information regarding delivery timeframes per destination:

SHIPPING INFO

OUR PRODUCTS ARE MADE TO ORDER, WHICH MEANS WE CREATE YOUR ITEM AFTER YOUR ORDER HAS BEEN PLACED. TO ENSURE THE HIGHEST QUALITY, OUR PRODUCTS ARE ALL HANDMADE WITH LOVE AND ATTENTION TO DETAILS. AT THIS TIME, PLEASE EXPECT YOUR ORDER TO SHIP OUT IN 3–6 BUSINESS DAYS.

GOOD THINGS TAKE TIME, AND WE ASSURE YOU THAT OUR PRODUCTS ARE ALL WORTH WAITING FOR. YOU WILL RECEIVE AN EMAIL WITH TRACKING NUMBER ONCE YOUR ORDER IS SHIPPED OUT! 

SHIPPING TIMES & COSTS

WE SHIP WORLDWIDE!  PLEASE NOTE THAT BUSINESS DAYS DO NOT INCLUDE PUBLIC HOLIDAYS AND WEEKENDS. SEE BELOW TO FIND MORE INFORMATION REGARDING DELIVERY TIMEFRAMES PER DESTINATION:

Total Delivery Time = Handling Time + Shipping Time

Shipping Time: Depending on the destination country of delivery

normal product Handling Time:3-6 business days (Mon-Fri)

+ Shipping Time: Expedited Express4-6 business days

Made-To-Measure

Tailoring & Handling Time:7-15 business days (Mon-Fri)

+ Shipping Time: Expedited Express4-6 business days

COSTS

We offer free standard shipping for all orders above £ 100 (GBP)

Express Shipping:  American and European countries will charge £18-20

Express Shipping:  Asian countries will charge £15-18

Standard Shipping:

If the price is less than  £100 , Asian countries will charge £5-8 for shipping, and other American and European countries will charge £8-12 for shipping, details will be displayed on the checkout page when you submit the order.

We do not guarantee that all packages will arrive in the time listed, and we should allow for exceptions. The data is available for reference, and the exact delivery time varies according to the specific areas.

It depends on the efficiency of customs and express delivery in each country (we have no control over these factors)

Please note that business days DO NOT include weekends or public holidays

PLEASE NOTE THAT THE TIME FRAME IN THE TABLE IS ONLY AN ESTIMATION. AS THERE ARE MANY UNCONTROLLABLE FACTORS IN INTERNATIONAL SHIPPING, ESPECIALLY DURING THE COVID-19 PANDEMIC, WE CAN'T MAKE ANY SHIPPING TIME GUARANTEES. WE ARE ALSO UNABLE TO OFFER RETURN FOR ITEMS ARRIVE LATE.

DELIVERY INFORMATION

COVID-19 IMPACT: PLEASE ALLOW EXTRA TIME FOR DELIVERY AND DISPATCHMENT AS A RESULT OF COVID-19. MANY COURIERS ARE OPERATING ON LIMITED STAFF AND SHIPPING DELAYS ARE UNFORTUNATELY OUT OF OUR CONTROL. WE ARE DOING OUR BEST TO MAKE ALL YOUR PRODUCTS ON TIME IN OUR WAREHOUSE. BUT SINCE OUR PRODUCTS ARE HANDMADE, PLEASE KNOW THAT OUR STAFF AND OPERATION TEAM MIGHT BE AFFECTED BY COVID-19 RESULTING IN DELAY IN DISPATCHMENT.

DELIVERY DELAYS: DURING BUSY SALE PERIODS OR NEW COLLECTION LAUNCHES, YOUR ORDER MAY NOT ALWAYS BE DELIVERED WITHIN THE SPECIFIED DELIVERY TIMEFRAMES. WE ARE UNABLE TO PROVIDE COMPENSATION TO CUSTOMERS FOR ANY UNEXPECTED DELAYS WITH YOUR DELIVERY ONCE THE ITEM HAS BEEN DESPATCHED FROM OUR WAREHOUSE.

CUSTOMS CHARGES: THE PRICES WITHIN THE ONLINE STORE DO NOT INCLUDE RELEVANT OVERSEAS DUTIES AND OTHER CUSTOMS CHARGES YOU MAY INCUR. THESE COSTS ARE IMPOSED BY YOUR LOCAL CUSTOMS OFFICE AND ARE OUTSIDE OF OUR CONTROL. PLEASE FAMILIARIZE YOURSELF WITH YOUR COUNTRY'S CUSTOMS CHARGES AND LEVIES PRIOR TO PLACING AN ORDER. HeSheBuy IS NOT RESPONSIBLE IF CUSTOMERS ARE NOT NOTIFIED BY THEIR COUNTRY'S POSTAL AUTHORITY THAT ITEMS ARE AWAITING PAYMENT OF CUSTOMS DUTIES AND TAXES.

We are not responsible for, stolen, or damaged mail. We put a lot of time in packaging every single one of your items so that it does not damage during shipping. Once your package has left our studio, it is in the care of your mail courier and all following action will need to be taken with your local courier delivering the Package.